Frequently Asked Questions

Answers to the questions we hear most often about UMI products, orders, and delivery.

How long does delivery take?

Orders are processed within 1–2 business days and typically arrive within 5–7 business days, depending on your location.

Can I change or cancel my order?

You can update or cancel your order while it is still being processed. Reach out to our support team as soon as possible and we'll help.

How do I manage my subscription?

You can review and manage your subscription at any time from your account area once you are signed in.